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What the tags on a message mean

Each message in your dashboard shows short tags saying what Pengon noticed. Here is what each one means.

Under each message in your dashboard you'll see short tags. They say what Pengon noticed about it, and a message can have several.

The AI's verdict

  • ai:legit The AI read it as a genuine enquiry.
  • ai:unsure The AI couldn't tell, so the other checks decided.
  • ai:cold_outreach, ai:service_pitch, ai:lead_broker Sales pitches and outreach with no real connection to your business.
  • ai:warm_lead_spam, ai:fake_specificity Pitches dressed up as real enquiries, often with made-up details.
  • ai:crypto_scam Scams.
  • ai:spam Spam that doesn't fit one of the types above.

Signs of a bot

  • honeypot_filled A hidden field that only bots fill in was filled in.
  • disposable_email A throwaway email address.
  • email_pattern_bot, email_pattern_random, email_pattern_promotional An address that looks machine-made or promotional.
  • invalid_email Not a working email address.
  • url_in_name A link in the name field.

The message itself

  • keywords:… Words that are common in spam, listed after the colon.
  • excessive_caps Mostly capital letters.
  • high_non_latin_ratio Mostly non-Latin letters. Real messages in other languages can get this too, so check those.
  • too_short, no_content, garbage_message Empty, very short or unreadable.

Other tags

  • owner_test A short test from your own account email. Pengon lets it through so you can test your form.
  • copy sent The visitor was emailed a copy of their message.
  • ai:quota_exhausted Your site used up its daily AI checks, so this message got the other checks only.
  • ai_timeout, ai_error The AI didn't answer in time, so this message got the other checks only.
  • ai:skipped_cheap_only The AI is paused for your site after unusual traffic. The other checks still run.

If Pengon got one wrong, open the message and click Recover (not spam) or Report spam. See What happens when Pengon blocks a message.